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How to Improve Team Productivity: 10 Tips for Global SMEs

Vivien Christel Vella
Vivien Christel Vella
Senior Manager, Global Content Marketing
6 min read
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How to Improve Team Productivity: 10 Tips for Global SMEs

Working on your own is easy. All you need is time, energy, and a to-do list. However, working as a team requires a different set of skills. Here are 10 tips that will transform your team's productivity levels.

1. Clearly define what “team productivity” means

"Efficiency" can mean different things to different people. Is it about getting things done faster? Saving time? Cutting costs? Or making the most of your resources? To really boost your team's productivity, you've got to start by getting clear on what it means to you.

At its heart, team productivity is about doing more with less — maximizing output while minimizing waste. That means focusing on activities that move the needle toward your goals and ditching the ones that don't. But to really know if you're making progress, you need to track things.

Start by defining what success looks like for your team. Are you aiming to increase sales? Finish projects faster? Improve your customers' happiness? Once you know your objectives, you can pick the right metrics to track, like output per hour, project completion rates, or customer feedback scores. This helps everyone stay focused and to monitor progress.    

2. Adopt the right project management framework for your team

Now that you've defined what productivity means for your team, it's time to pick the right project management framework — the one that best fits your goals and how your team works. Here are a few popular options to explore.

Waterfall

Waterfall

Waterfall is a tried-and-tested approach to project management, perfect for projects with clear requirements and predictable outcomes. It requires structure and control, with distinct phases and set milestones. While not as flexible as some newer methods, Waterfall's predictability is a major plus for projects where changes are unlikely and deadlines are tight.

Take Microsoft's development of the Windows operating system1, for example. This complex project relied on Waterfall's structured approach, with each phase meticulously planned and documented, ensuring thorough testing and ultimately delivering the stability and reliability users expect.

Project Management Body of Knowledge (PMBOK)

Project Management Body of Knowledge (PMBOK)

PMBOK, which stands for Project Management Body of Knowledge, offers a structured approach to managing projects, covering everything from start to finish. It's not a framework itself, but its processes and knowledge areas can be used alongside various frameworks to help projects run more smoothly.

Samsung Engineering Co., Ltd. tapped into the Knowledge Areas from the PMBOK® Guide to successfully build the PTT Gas Separation Plant #6 (GSP-6) in Rayong, Thailand2. This US$630 million project, critical for Thailand's growing energy needs, shows how PMBOK's organized approach can be a game-changer for large, complex projects, even in challenging situations.

 

PRINCE2

PRINCE2

Developed by the British government in the 1980s, PRINCE2 (PRojects IN Controlled Environments) is a project management method known for its rigor and emphasis on keeping things running smoothly. It breaks down even the most complex projects into manageable stages, each defined with clear goals and checkpoints along the way. PRINCE2's focus on governance and control makes it a go-to choice for those large, multi-faceted projects with lots of people involved.

An excellent example of PRINCE2 in action is the construction of London's Heathrow Airport Terminal 53. This massive project leveraged PRINCE2's structured approach to keep everything organized, incorporating regular check-ins, lessons learned from past projects, and clear roles for everyone on the team. This focus on governance and control was crucial in helping the project stay on track and finish on time and within budget, despite the inherent complexities of such a large undertaking.

Lean

Lean

Lean is all about giving customers the best value while cutting out any unnecessary steps or waste. It's about always striving to improve, respecting your team, and making sure everything you do adds value.

Toyota4, the pioneer of Lean, has seen massive success with this approach. Their Toyota Production System (TPS) is a prime example, focusing on eliminating waste and empowering employees to find and fix problems. This creates a culture of continuous improvement, focused on adding value — a key factor in Toyota's well-deserved reputation for efficiency and quality.

Agile

Agile

Agile originated in the software development world. It's less a rigid method which offers a set of guiding principles that prioritize adaptability and working closely with customers throughout the project. Agile is a great fit when your project's goals might shift or when you need to deliver value in stages, quickly.

Apple5, for instance, has embraced Agile to drive team productivity and foster a culture of constant improvement. By breaking down projects into smaller, more manageable chunks, Apple's teams can react quickly to changes in the market and what their customers are saying, which helps them get new products and features out the door fast, keeping them ahead of the game in the ever-changing tech world.

Scrum

Scrum

Scrum takes the big ideas of Agile and turns them into a practical, day-to-day system. It breaks projects into short bursts called "sprints," each with clear goals. Scrum is all about being open, checking in regularly, and adapting as you go — it's a popular pick for those tricky projects.

IBM, a major player in the tech world, uses Scrum to improve team productivity and efficiency6. With daily quick meetings, teams made up of people from different areas, and a focus on always getting better, IBM's teams can work together seamlessly, spot problems early on, and deliver top-notch solutions on time.

Kanban

Kanban

Kanban is all about keeping things visual. It uses a special board to map out your workflow, making it easy to see what's happening at every stage.

Zara, the fast-fashion giant, is a great example of Kanban in action7. They use Kanban boards to track every piece of clothing, from the design stage all the way to the store shelves. This gives them a real-time view of their workflow, so they can quickly adapt to what customers want and what's trending. The result? Less waste and a super-efficient operation.

3. Set up the right processes

 

Too much process can slow things down, but too little can lead to chaos. The sweet spot for team productivity lies in finding a balance between organization and flexibility. When everyone knows what they're responsible for, it creates accountability and empowers each person to contribute their best.

Regular team meetings are also a great way to keep everyone on the same page and tackle any problems together. Keep these check-ins short and focused to make the most of everyone's time. And don't forget about technology! Project management software or even hiring a management consultant can help streamline your workflows and boost productivity.

If logistics are bogging your team down, DHL Express's supply chain management solutions might be just the answer. They can help optimize your inventory, warehousing, and delivery processes, so your team can focus on what they do best, not on shipping headaches.

4. Know your team’s strengths and weaknesses

Your team members are the heart of your operation. Each person brings something special to the table, and understanding their strengths and weaknesses is key to achieving team productivity.

For years, folks have used the Myers-Briggs Type Indicator (MBTI) to figure out personality type and, it can be a helpful starting point for understanding the different personalities on your team.

Even more important is taking the time to observe and recognize what each person is good at and where they might need a little extra support. When you match people's skills and personalities to the right roles, you create a balanced team that's naturally more productive and successful.

5. Prioritize impact

Once you know what "productivity" looks like for your team and you understand everyone's strengths, it's time to focus on making the biggest impact possible. That means prioritizing the right tasks and making sure everyone has what they need to succeed.

To really boost productivity, you need to focus on the activities that bring the most value and line up with your business’s big-picture goals. This means knowing what you're aiming for and being able to tell the difference between what's urgent and what's truly important. Focusing on high-impact projects helps your team make real progress and achieve those meaningful wins.

And don't forget about your people! Match tasks to their skills and interests so everyone feels engaged and motivated. This not only helps individuals shine but also boosts the whole team's productivity.

When you prioritize the right things and put the right people in the right places, your team will work smarter, not harder. The result? More efficiency, better results, and a team that feels appreciated and accomplished.

6. Use the right software tools to stay productive

Project management software, for instance, can be a real lifesaver. It gives everyone a bird's-eye view of projects, makes it easier to assign tasks and resources, and helps the whole team stay in sync. No more wondering who's doing what or when it's due — it's all right there at your fingertips.

But it's not just about project management. Keeping your team's tech up-to-date is crucial too. The latest hardware and software can supercharge their productivity, automating those boring, repetitive tasks and making workflows smoother than ever. Take DHL Express's shipping tools, for example. MyDHL+ can handle a lot of the shipping work, freeing up your team to focus on what really matters — growing your business.

Remember, the best tools are the ones that fit your team and the work they do. Think about how easy they are to use, whether they can grow with your business, if they play nice with your other systems, and of course, if they're budget-friendly.

7. Encourage collaboration

Teamwork makes the dream work! Recent statistics show that effective collaboration can boost customer satisfaction by a whopping 41% and even lead to a 21% increase in profitability8. That's because when teams work together well, they bring a whole range of perspectives and skills to the table, demonstrating how collective intelligence can lead to better decisions, more creative solutions, and faster problem-solving.

When people feel supported and part of a team, they're naturally more productive and invested in reaching those shared goals. Encourage open conversations and make sure everyone feels heard. That free flow of information and ideas will lead to better results and a more productive team overall.

8. Offer training and development activities

To create a truly committed team, show them how much you value their growth. Investing in training and development isn't just a bonus — it's a smart way to boost productivity and keep your employees motivated.

Training equips your team with the skills and knowledge they need to tackle challenges head-on and contribute to the team's success. Plus, it shows you care about their future, which builds loyalty and creates a positive vibe in the workplace.

When you nurture talent and give people a chance to grow, everyone wins. You're not just helping individuals improve and develop, you're building a stronger, more engaged, and ultimately more successful team.

9. Recognize and reward your team’s efforts

Recognizing and rewarding your team's efforts, both the big wins and the lessons learned, goes a long way in boosting morale and keeping everyone motivated.

Take the time to personalize your recognition and rewards to show your team members you really see and value their unique contributions. A thoughtful gesture, like some extra time off or a gift card to their favorite spot, can inspire them to go above and beyond. And that translates to a more productive, successful, and loyal team – a win-win for everyone!

10. Encourage feedback

Feedback is the secret sauce for growth. The best teams don't just get feedback from their bosses — they create a culture where everyone feels comfortable sharing their thoughts, both good and bad. This builds a sense of ownership and helps everyone learn and improve together.

Just like DHL Express' customized solutions are built hand-in-hand with customer feedback, actively listening to your team members can be a game-changer. When you invite everyone to share their ideas on how to make things better, you tap into a wealth of knowledge and experience. It's a simple way to boost efficiency, spark innovation, and show your team that their voices truly matter.

Boost your team’s productivity with streamlined solutions

Project management, team collaboration, and a good environment are your secret weapons. But, it's important to remember that achieving peak performance requires more than just implementing these methods. You should also regularly check your team's progress and ask, "How to measure team productivity?" for ongoing improvement and continued growth.

DHL Express understands the importance of seamless logistics processes for a really productive team. Their comprehensive solutions can help your team navigate those tricky customs regulations (including those pesky import taxes), optimize inventory management, streamline warehousing, and ensure efficient delivery. This helps your team to focus on what they do best.

 Partnering with DHL Express gives you access to a world of expertise and support, helping your team reach new heights of productivity and efficiency.

8 tips for better project management

Download our FREE practical guide on using project management tools and techniques to boost your business success.

8 tips for better project management
8 tips for better project management