What is On Demand Delivery?
On Demand Delivery (ODD) is DHL Express’ innovative final mile solution designed to increase first time delivery success and enhance the receiver experience. ODD notifies receivers via text and email, providing status updates along the shipment’s journey and offers up to six delivery options, allowing the receiver to choose when, where and how their shipments are delivered.
Receivers also have the option to register with ODD where they can set their preferred delivery option as well as manage the way in which they are notified.