When discussing AI in customer service, chatbots often dominate the conversation. However, the capabilities of AI extend far beyond basic automated interactions, particularly in dynamic markets like Kenya. Let's dive into how AI can revolutionize customer experiences across various touchpoints, showcasing its substantial benefits and practical applications.
Starting a business is an exhilarating journey, but the excitement can quickly fade if customers aren't placing orders. Without market demand, even the most promising ideas can falter. So, how can a business owner determine if there's a genuine demand for their product or service?
Are you concerned about sharing your groundbreaking invention or idea, fearing it might be stolen? Patents can be your safeguard, ensuring that your business idea remains protected.
Cities are already the locus of 80% of global GDP and home to
more than half of the world’s population. Further, the United
Nations (UN) anticipates that the world’s urban population will
grow to 6.7 billion in 2050 from a base of just 4.2 billion in 2018,
with close to 90% of this increase taking place in Asia and Africa.
Discover more about green logistics with this toolkit, including sustainable strategies you can implement to help your business become more eco-friendly.