LOOKING TO TRACK YOUR SHIPMENT?
DHL Express UK
DHL Express tracking keeps you informed as your shipment moves throughout our network, 24 hours a day – 7 days a week.
Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the 10-digit waybill number(s). Tracking is also available through your usual shipping tool.
Once your shipment is delivered, you will see the date, time and the name of the person who signed for the shipment.
DHL eCommerce UK
Please ensure you contact the correct team. If you are looking to track a parcel from DHL eCommerce UK, click here.
DHL eCommerce UK tracking numbers have various formats:
- UK shipment - 14 digits e.g. 41505910017980
- Driver calling card - 7 digits e.g. 3710615
- UK return shipment - 24 digits, always starts with ‘JJD’
Get in touch
Customer Service Opening Hours
Monday – Friday: 07:30 – 20:00
Saturday: 08:00 – 14:00
Sunday: Closed
Holiday schedule
We're closed on these holidays:
- New Year's day - January 1
- Good Friday - March 29
- Easter Monday - April 1
- Early May bank holiday - May 6
- Spring bank holiday - May 27
- Summer bank holiday - August 26
- Christmas day - December 25
- Boxing day - December 26