MyDHL+ Guide: How to Book and Track Shipment

STEP 1:
Login to MyDHL+.

STEP 2:
Click Manage Shipments / Address Book.

STEP 3:
Click Add Contact.

STEP 4:
Fill in your contact’s details and click Save.

STEP 1:
Click Manage Shipments / Address Book / Upload Contacts.

STEP 2:
Click Upload My File.

STEP 3:
Click MyDHL+ Upload.

STEP 4:
Select your CSV file and click Upload.

STEP 2:
Click Create New Template.

STEP 3:
Fill out all relevant details completely.

STEP 4:
Indicate Reason for Export and Select customs terms of trade. Update and Save when completed.

STEP 5:
To use your Customs Invoice Template, click Create Invoice and use our enhanced Customs Invoice Template during shipment preparation.

STEP 6:
Select the Invoice Template you saved.

STEP 1:
Login to MyDHL+. Click My Shipment Settings / My Product/item list.

STEP 2:
Click Upload a list.

STEP 3:
Click Browse. Locate and select your product template csv file. Click Upload.

STEP 4:
Your product/item list is now populated and ready to be accessed on your next manual Customs Invoice entry.

STEP 5:
Access your list when creating a Customs Invoice by clicking My Product/Item list and select the list you uploaded.

STEP 1:
Click Ship / Create a Shipment.

STEP 2:
Click Continue. Fill out all fields and click Next.

STEP 3:
Select Documents. Then select the description that describes your shipment. Click Next.

STEP 4:
Select Packaging type and click Next.

STEP 5:
Specify which Credit Card to pay for this shipment, then click Next.

STEP 6:
Click Shipment Date. Choose from the Delivery Date options shown to set the date of your shipment. Click Select.

STEP 7:
You may opt to select Optional Services per your shipment needs. Added charges may apply. Click Next.

STEP 8:
Check the Estimated Charges. Choose to pay by Visa or Mastercard. Click Accept and Pay.

STEP 9:
Click Send Documents to the shipper to provide to the courier.

STEP 10:
Fill out the Shipper Email and the Message to inform the shipper to print out the shipping document.

STEP 11:
Reprint Documents or Download a copy of the documents.

STEP 12:
Click Schedule a Pickup.

STEP 8:
Click Yes - Schedule a Pickup. Drag the yellow tag on the timeline to set your Pickup time range. Choose Pickup specific location and click Next.

STEP 9:
Check the Estimated Charges. Choose to pay by Visa or Mastercard. Click Accept and Pay.

STEP 10:
Click Print Selected Documents to provide copies of the Air Waybill and Waybill Document for courier upon pickup.

Note: Please allow pop up and Java Script to function.

STEP 11:
Reprint Documents or Download copies of the documents for yourself.

STEP 1:
Click Ship / Upload a Shipment File.

STEP 2:
Select Upload My File and Map to DHL Fields.

STEP 3:
Set the parameters for your shipment file upload, then click Select File.

STEP 4:
Locate your csv file and click Choose / Open.

STEP 5:
Click Upload.

STEP 6:
To ensure successful uploads, select Not Sure.

STEP 7:
Map all CSV fields on the left to the MyDHL+ fields on the right.

Note: The wordings will be exactly the same between each column.

STEP 8:
Name your scheme and save. Select Process Shipments.

IMPORTANT: Saving the mapping scheme (E.g. Scheme 1, 2) before you process shipments ensures you need not repeat the process in your next upload.

STEP 9:
A report will appear for successful and unsuccessful uploads for correction and re-upload.

STEP 10:
Access Manage My Shipments to edit your upload error. Otherwise, select all shipments you need printed and select Print from the Actions button.

STEP 1:
Click Ship / Upload a Shipment File.

STEP 2:
Select Select an Available Mapping Option.

STEP 3:
Select your scheme from Upload Options and set the parameters of your upload.

STEP 4:
Locate your csv file and click Choose / Open.

STEP 5:
Click Upload.

STEP 6:
Click Process Shipments.

STEP 1:
Go to MyDHL+ and click Login.

STEP 2:
Click My Shipment Settings, select Notifications and Sharing.

STEP 3:
Shipment emails are sent from a DHL email address. Set up a different sender email address if preferred.

STEP 4:
Set up default notifications to keep up-to-date with the latest shipment status. Defaults created will apply to all shipments.

STEP 5:
Save changes by clicking Save at the bottom of the page.

STEP 1:
Go to MyDHL+ and click Login.

STEP 2:
Create a shipment and print the AWB, bringing you to this page. Click Get and Send Notifications.

STEP 3:
Select notification type, details and checkpoints.

STEP 4:
Click Notify to save changes.