Unlocking global markets with DHL Express

2. Flexible shipping options

Understanding that businesses have varying needs, DHL Express offers a range of On-Demand Delivery shipping options, from express deliveries for time-sensitive shipments to more economical solutions for less urgent orders. This flexibility allows first-time buyers to choose services that best fit their budget and timelines.

3. Customs expertise

One of the most daunting aspects of international trade is navigating customs regulations. DHL Express provides a wide range of customs support services in Singapore and globally, covering both routine and non-routine customs clearance processes. These services are designed to cover all possible scenarios, ensuring a hassle-free experience when you entrust your shipment to DHL Express. Key services include:

• Advance payment: This service covers customs duties, taxes, or regulatory charges that DHL Express has paid on behalf of importers. The charge is based on the credit advanced or guaranteed, subject to a standard minimum, ensuring that your goods move smoothly through customs without financial delays.
• Broker notification: DHL Express offers paperwork to facilitate the engagement of the customer’s designated broker for performing the import clearance. This ensures that once cleared, the delivery to the final destination can resume without interruption.
• Export declaration: Necessary for shipments containing controlled commodities or exceeding certain value thresholds or weight. Shippers submitting an online declaration may avoid local charges, streamlining the export process.

4. Access to DHL Express’ MyDHL+

MyDHL+ is a comprehensive shipping management tool designed to simplify and enhance the shipping experience for businesses of all sizes. It integrates various shipping and tracking services into one easy-to-use platform, providing an intuitive interface for creating shipments, scheduling pickups, managing billing, and accessing detailed shipment tracking.

For first-time buyers, MyDHL+ represents a significant advantage. It offers a centralised platform where they can manage all their shipping needs, reducing the complexity often associated with international logistics. The platform's user-friendly design ensures that even those new to international shipping can navigate its features with ease, from generating shipping labels to customising delivery options and managing documentation. 

One of the standout features of MyDHL+ is its enhanced tracking capabilities. Users can monitor their shipments in real time, receive notifications about shipment status, and access a detailed history of all their shipments. This level of transparency and control is invaluable for first-time buyers, enabling them to keep their customers informed and make data-driven decisions about their shipping strategies.

Building confidence in international trade

The support and services offered by DHL Express play a crucial role in building confidence among first-time buyers. By demystifying the process of international shipping and providing a reliable logistics backbone, DHL enables newcomers to focus on the strategic aspects of their business, such as sourcing the right products and expanding their market reach. This confidence is key to improving complex international logistics operations and successful participation in the global marketplace.

Success stories: First-time buyers thriving with DHL Express

The impact of DHL Express on first-time buyers is best illustrated through success stories. Many small and medium-sized enterprises (SMEs), from Pestle & Mortar to Swimma have leveraged DHL Express’ services to successfully navigate their initial forays into international trade. These businesses highlight the value of DHL's support in overcoming logistical challenges, ensuring timely deliveries, and facilitating smooth customs clearance. The result is not just business growth but also the development of long-term relationships with suppliers and customers around the world.

Unlocking global markets with confidence

For first-time buyers, the journey into international trade is filled with both challenges and opportunities. DHL Express stands out as a key partner in this journey, offering the tools, expertise, and support necessary to unlock the potential of global markets. 

By choosing DHL Express, first-time buyers can embark on their international trade endeavours with confidence, backed by a logistics partner that is committed to their success. In an increasingly interconnected world, DHL Express is more than just a shipping service – it's a gateway to global opportunities.