#Faq

Import goods into Malaysia

21 August 2023

FREQUENTLY ASKED QUESTIONS

Under Malaysian Law stated in the Customs (Prohibition of Import) Order 2017, there are Absolute Prohibition and Conditional Prohibition. You may refer here for the full list. Below is a guide for items related to DHL Express:

Absolute Prohibition – The importation of the items into Malaysia is absolutely prohibited

Any items sensitive to any religion, belief in Malaysia or may disrupt the peace and harmony of the country
Pornographic Material items include but not limited to sex toys, sex dolls, illicit prints such as books, magazines, digital print and paintings etc

Conditional Prohibition – The importation of the items into Malaysia is allowed with an import license or in the manner provided by the Order

Pharmaceutical Items such as Cosmetics, Vitamins, Supplements, Perfume, Skincare Products
Cigarettes, Tobacco and any items containing Nicotine
Wine, Liquor, Beer and Spirit as well as apparatus for home brewing
Any items originating from Israel
Any foodstuff and beverages for commercial purposes consumed by either human or animals
Any form of Animal Skins
Birds Nest
Wood or any wooden products
Telecommunication product
Rubber Products such as tires
Used/ Scrap electronic items including laptops and mobile phones
Plants listed under the CITES Convention (Convention on International Trade in Endangered Species of Wild Fauna and Flora)

An importer may apply for a permit or license for importation directly from the Government Agencies or through an agent. The designated Government Agencies may be referred to the Customs (Prohibition of Import) Order 2017 Column 5 of each Schedule.

DHL Express does not perform any permit application on behalf of the importer. It is advisable for the permit approval to be obtained prior to shipment arrival into Malaysia.

Here are 3 reasons why your shipment is classified as rejected import:

Misrepresentation

Declaring an item is one thing when it is really something else
Generally this is done to beat duty at destination or to avoid import or export restrictions

Undervaluing

This usually goes hand-in-hand with misrepresentation
It involves saying something is worth less than it actually is
The conscious undervaluing of an item is also done to beat duty at destination or to avoid import or export restrictions

Omission

It means the shipper does not itemize or declare everything in the shipment
If paperwork is presented for entry and an inspection of the goods reveals something has not been declared the shipper is, in effect, smuggling